1 day ago

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Field Support Coordinator

Avery Dennison

Remote

Company Description

A Avery Dennison é uma empresa dedicada à ciência e fabricação de materiais, especializada no design e fabricação de uma ampla variedade de materiais funcionais e de etiquetagem. Nossa experiência e escala global nos permitem oferecer soluções inovadoras, sustentáveis e inteligentes para clientes de todo o mundo.

Job Description

  • Lead and develop the field service engineer team across Regional countries 
  • Collaborate with cross-functional teams to drive optimal service delivery within and across regions
  • Conduct evaluation visits, monitor pilot projects, and guide customers through development stages
  • Maintain strong customer relationships and partnerships
  • Provide market insights and analysis to improve solutions and add value
  • Support key field service projects and provide regular team performance reports
  • Offer customer support for installation, training, and troubleshooting of products and solutions
  • Travel to remote locations and overseas when required

Qualifications

  • Bachelors degree in Industrial Technology, Mechanical Engineering, Electronics, IT, or related field; Masters degree preferred
  • Solid experience as a regional lead in field service
  • Proven track record in leading successful field service projects
  • Strong knowledge of Automation PLC, RFID, and IoT devices
  • Excellent leadership and remote collaboration skills, with a focus on diversity and inclusion
  • Strong interpersonal and communication skills
  • Fluency in English, both verbal and written
  • Experience with diagnostic apps/software
  • Self-disciplined and adaptable to changing work environments
  • Computer literate with proficiency in relevant applications
  • Experience in the apparel market is a plus

Additional Information

All your information will be kept confidential according to GDP guidelines.