<h3>What Youll Do</h3><ul><li>Plan and execute research: Independently scope, design, and run research studies—from planning and fieldwork to analysis, synthesis, and storytelling—with guidance as needed.</li><li>Apply mixed methods: Use approaches such as surveys, interviews, usability testing, and ethnographic observation to uncover user needs, behaviors, and pain points.</li><li>Collaborate cross-functionally: Work closely with product managers, designers, engineers, product marketers, and data scientists to ensure research is relevant and actionable.</li><li>Communicate insights: Share findings in clear, creative, and compelling ways—using storytelling and visualization—to help teams understand customer needs and make better product decisions.</li><li>Contribute to craft: Share best practices, help improve research methods and processes, and stay informed on trends in user research, AI, and product development.</li><li>Support the team: Participate in onboarding and mentoring of new hires; share improvements that create positive impact on the team and Atlassian broadly.</li></ul> <h3>Your background</h3><ul><li>2+ years of hands‑on experience designing and conducting user research (qualitative and/or quantitative), ideally in a software or technology environment.</li><li>Bachelor’s degree or equivalent in a relevant field (e.g., Psychology, Human–Computer Interaction, Social Sciences, Statistics, or related discipline); postgraduate study a plus.</li><li>Proficiency blending foundational qual (interviews, usability) with quant (surveys, simple experiments) to provide balanced insights using tools such as Qualtrics, UserZoom, Dovetail, Tableau.</li><li>Strong communication skills with ability to convey insights through storytelling and visualization.</li><li>Collaborative mindset, curiosity, openness to feedback.</li><li>Interest in AI‑powered products; eagerness to grow expertise.</li></ul>CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:Zone A: $134,100 - $175,075Zone B: $121,500 - $158,625Zone C: $111,600 - $145,700This role may also be eligible for benefits, bonuses, commissions, and equity.Please visit <a href="http://go.atlassian.com/payzones">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.Benefits &amp; PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit <a href="http://go.atlassian.com/perksandbenefits">go.atlassian.com/perksandbenefits</a>.About AtlassianAt Atlassian, were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh">go.atlassian.com/crh</a>.

Atlassian

User Researcher

Atlassian

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