Job Description:This position is a contract support position for our customer, no office requirement.AT&amp;T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.AT&amp;T has an opening for a NOC Analyst to provide remote support the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO), in providing Network Operations in a 24x7x365 environment.Job Duties/Responsibilities:This role will include, but will not be limited to the following responsibilities:<ul><li>Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.</li><li>Troubleshoot network systems when necessary and make improvements to the network.</li><li>Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts</li><li>Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC.</li><li>Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.</li><li>Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture.</li><li>Experience working with cloud-based networks.</li><li>Support all operational security requirements for network devices and network operations tools applications</li></ul>Support of the following NOC functional areas that include, but are not limited to:<ul><li>Wireless LAN</li><li>Firewall management</li><li>Internet Protocol (IP) address management</li><li>Domain Name Server (DNS) administration Understand dynamic multipoint VPNs</li><li>Strong written and verbal communication skills</li><li>Establish plans and goals for self that meet the customer current or future project’s needs</li><li>Prepare or participate in preparing NOC performance reports as required</li><li>Monitor, create, edit, and enforce all standard operating procedures, processes and timelines</li></ul>Required Clearance:Public Trust (#publictrust)Required Qualifications:<ul><li>Bachelor’s degree in related field or equivalent experience</li><li>5 years of experience in IT support or related field, preferability in network engineering or operations</li><li>2 years of experience providing network support in one or more of the following areas:</li><li>Juniper SRX Firewalls configuration, troubleshooting, Policy configuration</li><li>Wireless Access Point (enterprise level) Management and Administration</li><li>Cisco ISE 3.0 (or later) configuration of access/authorization policies</li><li>Cisco CCNA or Cisco CCNP certification, required within 60 days of start – non-waivable</li><li>At least one of the following networking certifications by day one of hire:</li><li>Implementing Cisco SD-WAN Solutions v2.0 (300-415)</li><li>AWS Certified Solutions Architect – Associate</li><li>Microsoft Azure Networking Solutions (AZ-700)</li><li>CompTIA Cloud+</li><li>Experience troubleshooting and fixing LAN/WAN network incidents</li><li>Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements</li><li>Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process</li></ul>Desired Qualifications<ul><li>Experience using and managing SPLUNK search heads</li><li>Experience in Windows 2012 or higher and/or Linux server administration</li><li>Cisco CCNP certification</li><li>Juniper JNCIA-SEC certification</li><li>Extreme certifications covering switching or network access control</li><li>Ability to obtain Top Secret/SCI security clearance if required.</li></ul>Our NOC Analysts earn between $70,800 - $72,000. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:<ul><li>Medical/Dental/Vision coverage</li><li>401(k) plan</li><li>Tuition reimbursement program</li><li>Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)</li><li>Paid Parental Leave</li><li>Paid Caregiver Leave</li><li>Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>Adoption Reimbursement</li><li>Disability Benefits (short term and long term)</li><li>Life and Accidental Death Insurance</li><li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>Employee Assistance Programs (EAP)</li><li>Extensive employee wellness programs</li><li>Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T phone</li></ul>Weekly Hours:40Time Type:RegularLocation:Mesa, ArizonaIt is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T

NOC Analyst (Government) Mesa, Arizona

AT&T