Asana is looking for a Lead Content Designer who is excited by our mission of designing the future of teamwork. You will partner with our Enterprise &amp; Monetization teams to design content for Asana admins and billing owners. This team is responsible for building experiences across payments, subscription and user management, billing, security, settings, integrations, sharing &amp; permissions. This is a role for a seasoned content practitioner, who will contribute to high-level strategy and leadership, while also engaging in hands-on product writing. As a crucial member of the extended Enterprise &amp; Monetization leadership team, you will have the opportunity to innovate in content design and strategy, influencing not only what we make but also how we make it.  This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If youre interviewing for this role, your recruiter will share more about the in-office requirements. About the design team We design the future of teamwork. Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission. Asana Design is an inclusive and collaborative community. We’re a diverse group of designers from different backgrounds (product, content design, design operations, etc). We are a team that loves combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design. We use design to solve challenges and create experiences that customers love. We also take the time to get weird and have fun along the way. We believe every designer should have the opportunity to grow and learn by utilizing their strengths and nurturing their interests. Learn more about our team: <ul> <li><a href="https://asana.design/">Asana Design</a></li> <li><a href="https://medium.com/asana-design">Asana Design Medium</a></li> <li><a href="https://www.instagram.com/asanadesignteam/">Asana Design Instagram</a></li> <li><a href="https://dribbble.com/asana">Asana Dribbble </a></li> </ul> Asana culture: <ul> <li><a href="https://asana.com/diversity-and-inclusion">Diversity, Inclusion, &amp; Belonging</a></li> <li><a href="https://blog.asana.com/2019/11/culture-fuels-business-results/">How we’ve designed a culture that fuels our business results</a></li> <li><a href="https://blog.asana.com/2020/02/how-i-advanced-my-career-through-asanaup/">How I advanced my career through AsanaUP</a></li> <li><a href="https://blog.asana.com/2017/03/job-titles-asana/#:~:text=A%20fundamental%20tenet%20of%20the,of%20Responsibility%20(AoR)%20system.">How we use (and don’t use) job titles at Asana</a></li> </ul> What you’ll achieve: <ul> <li>Own the end-to-end experience of content in an award-winning product, shipping high-impact features</li> <li>Plan, write, and evolve clear, engaging, customer-focused content experiences for significant product initiatives</li> <li>Collaborate with designers, product managers, user researchers, product marketers, data scientists, and engineers to shape strategy and leadership for the Enterprise &amp; Monetization teams, making it effortless for companies to successfully purchase and grow with Asana</li> <li>Contribute to the development and refinement of content guidelines, standards, new best practices and design foundations</li> <li>Generate multiple ideas quickly, partner closely with the research team, and engage regularly with Asana customers to validate directions</li> </ul> About you: <ul> <li>Demonstrated success in UX writing with 8+ years of experience at product-driven global companies</li> <li>Expertise in SaaS or Enterprise products is desirable but not essential.</li> <li>Strong written and verbal communication, along with presentation and storytelling skills</li> <li>Proficient in nomenclature, information architecture and creating content that aligns with customer’s mental models</li> <li>Maintained and evolved guidelines while leveraging persuasion principles and usability heuristics to drive user experience consistency</li> <li>Experience partnering closely with QMR and UXR to conduct quantitative experiments and qualitative user studies, producing effective research-informed and metric-driven content</li> <li>A creative problem-solver who can lead large content efforts and manage multiple projects simultaneously</li> <li>Solid understanding of design principles and interaction patterns</li> <li>Mentors team members and leads by example to help others adopt best practices</li> <li>Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.</li> </ul> At Asana, were committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If youre  interested in this role and dont meet every listed requirement, we still encourage you to apply. What we’ll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, were committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $154,000 CAD - $196,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If youre interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: <ul> <li>Mental health, wellness &amp; fitness benefits</li> <li>Career coaching &amp; support</li> <li>Inclusive family building benefits</li> <li>Long-term savings or retirement plans</li> <li>In-office culinary options to cater to your dietary preferences </li> </ul> These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If youre interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid<div>About us Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a<a href="https://www.greatplacetowork.com/certified-company/1316345"> Top 10 Best Workplace</a> for 5 years in a row, is Fortunes #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations. <a href="https://www.gem.com/form?formID=fbcdec8c-3442-43b9-9b45-d2b5f4ea25db">Join Asana’s Talent Network</a> to stay up to date on job openings.</div>

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