<div><strong>Hapi </strong>(Data Travel, LLC) is a company that specializes in data integration for hospitality companies and their technology partners. <br /><br /></div><div>We are hiring a <strong>Platform Implementation Specialist</strong> to support our hospitality customers and technology partners and provide top-notch customer service. </div> <h2> Key Responsibilities </h2> <ul><li>Be highly knowledgeable about the core product and associated apps and services</li><li>Assist, consult, and configure as assigned to client projects</li><li>Provide client support as requested</li><li>Maintain accurate and up-to-date internal information on the status of projects</li><li>Respond and appropriately escalate customer feedback for swift problem resolution and high customer satisfaction</li><li>Work closely with Product and Development on the identification, tracking, and delivery of enhancement requests</li><li>Acts as a contact point for the customer or operations to ensure smooth service levels</li><li>Identify client training opportunities and potential in-house sales opportunities</li><li>Train and mentor new employees as required.</li><li>Must be willing to work US business hours</li></ul><div><br /></div> <h2>  </h2> 

Aquiva Labs

Platform Implementation Specialist HAPI

Aquiva Labs