The On-Site Graphic Designer manages the in-house graphics department for our Beverage Alcohol Distributor
Client. This role is responsible for managing the day-to-day client communications as well as order
submission and design of all point-of-sale print requests. This position reports to the Regional Manager
– Creative Services and works with a larger support team headquartered in Chicago. This position is
located directly at the client site and is not a remote position.

Responsibilities:

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Manages multiple design projects of varying complexities simultaneously ensuring all client directions are followed
Manage individual design queue – Expected to design all assigned orders within 48-hour turnaround. Design between 5 and 10 standard jobs in a day
Accountable for quality of work and timeliness of delivery across all creative projects
Collects local print requests from sales force and input complete and accurate information into Ansira’s proprietary software application
Understands all aspects of Ansira’s design, approval & production process
Identifies client expectations and needs
Troubleshoots customer issues over the phone, email and in person
Maintains Ansira’s standard of quality and customer service
Adheres to brand guidelines for both distributor and supplier clients and act as “brand advocate” when necessary
Follows up with questions and requests from Chicago design and support teams in a timely manner
Leads trainings for clients on Ansira’s processes and product applications
Works with marketing personnel and sales management at the client to identify additional applications for Ansira tools and services
Receives and inspects inventory, and distributes finished material
May be required to operate in-house large and small format printers to produce rush projects and client proofs

Requirements:

Associates or Bachelor’s Degree in Graphic Design, Visual Design, Fine Arts, or related field
1-5+ years work experience in graphic design with a strong design portfolio
Understanding of the print industry and production process
Strong working knowledge of Creative Suite – Illustrator, InDesign, Photoshop
Basic understanding of Microsoft Office programs – Word, Excel, PowerPoint
Strong visual communicator with a sharp sense of design
Ability to follow strict brand and industry guidelines
Ability to work independently as well as collaboratively with careful attention to detail
Ability to handle multiple projects with changing priorities
Strong sense of customer service
Self-motivated, organized, and accountable
Resourceful problem solver
Thrives under pressure with the ability to meet quick deadlines
Excellent written and verbal communication skills

MUST INCLUDE A LINK TO YOUR PORTFOLIO

This is a full-time, non-exempt position with a salary range of $50,000–$55,000, depending on experience and location. Compensation aligns with applicable federal, state, and local pay transparenecy laws.

Ansira