You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

How will you make an impact in this role?

As a VP Engineering, Commercial Digital Experience Platforms, you will report directly to Yanli Wolff, VP - Head of Large & Global Commercial Service Technologies. You will be based in New York City with periodic travel to Phoenix, India and other key offices as required throughout the year. Travel is generally less than 15% of the time.

You will own the technology strategy for the @Work product line, lead all the strategic initiatives, oversee the overall GCS Technology strategy supporting the Large & Global Client Digital Experience and further define the B2B API strategy to integrate digital servicing capabilities to the channel of client choices. As a result, you will enable the engineering organization to partner across various Technology, Enterprise Architecture and Product colleagues to redefine the client’s Digital Experience; modernize our platforms and to create cloud native solutions to scale .

A successful candidate will invest time early on to build key relationships at a global and regional level, both within your immediate team and across the wider organization. Learning agility of the current technical status and roadmaps of the software products/platforms under your leadership and the key business outcomes those products need to drive is another critical factor of success. You will focus on building trust with your team, including demonstrating an ability to go deep into the code with engineers and empowering the organization to overcome technical delivery challenges for key business outcomes.

Over the medium term you will continue to focus on excellence in software engineering delivery, ensuring we establish GCS Technology as a gold standard in modern, reliable, scalable and value-additive financial services technology. A successful candidate will actively contribute to how we continue to increase velocity in our software delivery and, most importantly, how we develop our colleague talent base with effective coaching and development.

Key Responsibilities

Lead the Corporate Client Digital Experience Platform Engineering teams, partner with product organizations, to deliver best-in-class, scalable & resilient, commercially competitive products & capabilities, establish @Work as the leading corporate card platform in the industry.
Build a motivated, talented and high performance team, establish sound organization structure, attract, retain and promote best and diverse talents in engineering. Identify and fill gaps in knowledge by uplifting existing resource capabilities
Cultivate and drive innovation and experimentation across GCS and Technology, ensure continuous improvement in engineering practices, leading changes that drive efficiency, improve software quality, and increased velocity of software delivery; bring best practices to the team
Collaborate with Engineering peers, Principal Engineers and Principal Architects to assimilate new technology and deliver methods into scalable solutions, using and contributing to engineering best practices across the company

Qualifications

Proven experience leading a technology organization to build and support large-scale, business critical, global platforms, demonstrated success in application consolidation and modernization, experience with empowering high performing teams to drive outcomes.
Highly successful in building strong, collaborative partnership with product organization, demonstrated sound understanding of business context, consistent track record of transforming business needs into high-quality production software.
Highly experienced in the design, engineering, and successful implementation of enterprise-grade software products, well-versed in delivering modern Web, Cloud Native, Internal & External APIs and resilient platforms, hands-on experiences with core technologies such as Java, Angular, Docker, Kafka, GitLab, and Postgres
Well-versed with agile development practices with a constant passion to iterate through continuous improvement.
Excellent written and verbal communication skills including being comfortable speaking in large public forums and being adept at influencing a wide variety of partners and stakeholders
Financial industry knowledge and experiences required. Commercial card/commercial service experience is strong plus

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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