At American Express, our culture is built on a 175-year history of innovation, shared <a target="_blank" href="https://www.americanexpress.com/en-us/company/who-we-are/">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager – Digital Product Management will lead the strategic vision, development, and implementation of cutting-edge Developer GenAI solutions, focusing on increasing productivity and efficiency across all phases of the Software Development Lifecycle (SDLC). This role requires deep partnership with various technology teams and familiarity with GenAI tools, Agentic GenAI Software and MCP’s such as GitHub Copilot, Devin, ChatGPT, and other LLMs. This role works closely with strategic product, technology and venture partners to define the needs being addressed in each Developer Experience program and deliver the concepts, capabilities, designs, and plans to meet these needs. This role will also ensure that Developer Experience projects are delivered on time, in budget and that the products meet specifications. On any given day, you might:<ul><li>Serve as a solutioning expert for emerging GenAI projects identifying, harvesting, grooming, and enabling use cases across the company.</li><li>Support the evolution of use cases who need product guidance, technical best practices, enablement support and thought leadership.</li><li>Elevate key priorities, opportunities, and challenges to leadership for strategic consideration and collaboration.</li><li>Enforce performance transparency of pilots and use cases to ensure key metrics are being met and company resources are deployed most effectively.</li><li>Partner across the organization to lead Developer Experience efforts and processes in acquiring an in-depth understanding of the customer needs and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.</li><li>Act as both a strategic problem solver and architect for the future technology and capability needs of Developer Experience to implement business strategy.</li></ul>Minimum Qualifications:<ul><li>Bachelors degree in science, Technology, or Engineering.</li><li>At least 6 years of project management, product management and/or leadership experience in technology roles.</li><li>A deep understanding of the FinTech industry generally.</li><li>Proven track record building, launching and driving products through the lifecycle.</li><li>Ability to bring innovative thinking couples with practical execution to solve multi-dimensional issues.</li><li>Requires excellent written, interpersonal communication and presentation skills.</li><li>Highly focused on delivering products that meet the needs of patients and customers.</li><li>Ability to influence leadership to adopt new ideas, products and/or approaches.</li><li>Brings support and positive attributes to a culture that is respectful, supportive, goal oriented, scientific and diverse.</li><li>Must have ability to read and understand complex contracts of the business, work with the legal and transaction teams.</li></ul>Also Critical to your Success:<ul><li>A passion for creating a fun, empathetic work environment where high performing, diverse teams can thrive.</li></ul>Bonus Points:<ul><li>Experience building, developing, integrating with and/or launching GenAI products in a highly regulated industry. </li></ul> Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries </li><li>Bonus incentives </li><li>6% Company Match on retirement savings plan </li><li>Free financial coaching and financial well-being support </li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our <a target="_blank" href="https://www.americanexpress.com/en-us/colleagues/benefits">Colleague Benefits Site</a>.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “<a target="_blank" href="https://www.eeoc.gov/poster">Know Your Rights</a>” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a target="_blank" href="https://www.eeoc.gov/poster">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Digital Product Management

American Express

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