At American Express, our culture is built on a 175-year history of innovation, shared <a target="_blank" href="https://www.americanexpress.com/en-us/company/who-we-are/">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Analytics, Investment and Marketing Enablement (AIM) team – a part of GCS Marketing Organization – is the analytical engine that enables the Global Commercial Card business. The team drives Profitable Growth in Acquisitions through Data, Analytics, AI powered Targeting &amp; Personalization Capabilities.This Senior Manager would be a part of AIM US team, based out of New York, and would be responsible for proactive retention and save a card analytics across the SME segment across marketing and sales distribution channels.  This critical role represents a unique opportunity to make charge volume impact of 2+ Billion.The ideal candidate can drive strategic decision making and execute new strategies via advanced analytics, disciplined test &amp; learn, and effective partnership. The position is part of a highly collaborative environment, interacting with and influencing partners across GCS at American Express.How will you make an impact in this role?Key Responsibilities include:<ul><li>Spearheading analytics to drive organic growth strategies comprising of customer retention efforts across marketing and sales channels.</li><li>Develop/enhance precursors in AI models partnering with Decision science and collaborate across Marketing, Risk, and Sales to help design customized treatments depending upon the precursors.</li><li>Be a key analytical partner to the Marketing and Measurement teams to report on Digital, Field and Phone Programs that promote growth and retention.</li><li>Support and enable the GCS partners with actionable, insightful analytical solutions (such as triggers, Prioritization Tiers) to help the Field and Phone Sales team prioritize efforts effectively.</li><li>Partner with functional leaders, Strategic Business Partners, and Senior leaders to assess and identify opportunities for better customer engagement and revenue growth.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.</li><li>Exceptional execution skills – be able to resolve issues, identify opportunities, and define success metrics and make things happen. Drive Automation and ongoing refinement of analytical frameworks.</li><li>Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success.</li></ul>Minimum Qualifications<ul><li>MBA or a master’s degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics).</li><li>At least 4 years of relevant work-experience in marketing analytics </li><li>Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Demonstrated ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.</li><li>Strong programming skills with SQL or Python</li></ul>Preferred Qualifications<ul><li>Good knowledge of statistical techniques like hypothesis testing, regression, knn, t-test, chi-square test</li><li>Demonstrated ability to work independently and across a matrix organization partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions at top speed. Experience with commercial data and ability to create insights and drive results.</li></ul> Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries </li><li>Bonus incentives </li><li>6% Company Match on retirement savings plan </li><li>Free financial coaching and financial well-being support </li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our <a target="_blank" href="https://www.americanexpress.com/en-us/colleagues/benefits">Colleague Benefits Site</a>.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “<a target="_blank" href="https://www.eeoc.gov/poster">Know Your Rights</a>” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a target="_blank" href="https://www.eeoc.gov/poster">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Manager - Data Science

American Express

Similar Remote Jobs