At American Express, our culture is built on a 175-year history of innovation, shared <a target="_blank" href="https://www.americanexpress.com/en-us/company/who-we-are/">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Financial Intelligence Unit (FIU), within Global Financial Crimes Compliance (GFCC), provides end-to-end support and oversight of global financial crimes investigations.  In conjunction with GFCC partners, the FIU develops and implements automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior.  The FIU also investigates potentially suspicious financial activity and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally.  In addition, the FIU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and also manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures.  The FIU performs a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.How will you make an impact in this role?<ul><li>Manage projects related to the Enhance Due Diligence workstream, which includes drafting project plans, identifying and communicating updates to relevant stakeholders, ensuring timely completion of milestones, and identifying and resolving project risks and dependencies.</li><li>Identify solutions to drive process excellence and execute against key department objectives.</li><li>Forecast alert volumes and plan capacity in connection with new product launches, updates to customer KYC, and changes to screening settings and monitoring rules.</li><li>Draft and update investigative procedures and guidance memorandum.</li><li>Develop process flows and other presentation media to illustrate key process enhancements and project updates to relevant stakeholders.</li><li>Draft change management documentation and engage business partners for workflow approval.</li><li>Assist in the development and maintenance of process risk self-assessments and coordinate self-testing of key controls.</li><li>Partner with other FIU teams to identify, document, escalate, and resolve operational issues.</li></ul> Qualifications:<ul><li>2+ years of work experience in process management/operational oversight in any of the following areas is required: sanctions/BSA-AML/anti-corruption compliance, general compliance, operations, and/or audit</li><li>Demonstrated ability to plan, execute and follow through on multiple projects simultaneously with varying milestones and deadlines</li><li>Excellent communication skills, both written and verbal with proven ability to translate findings into impactful communications and presentations to senior leadership</li><li>Proven ability to collaborate and build relationships across multiple teams</li><li>People leadership and workforce planning experience is preferred</li><li>Bachelor’s degree required or equivalent work experience</li></ul> Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries </li><li>Bonus incentives </li><li>6% Company Match on retirement savings plan </li><li>Free financial coaching and financial well-being support </li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our <a target="_blank" href="https://www.americanexpress.com/en-us/colleagues/benefits">Colleague Benefits Site</a>.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “<a target="_blank" href="https://www.eeoc.gov/poster">Know Your Rights</a>” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a target="_blank" href="https://www.eeoc.gov/poster">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.