You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on ## TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Description

We are looking for an Engineering Director with a strong foundation in managing a comprehensive Test & Learn program with a heavy focus on performance, accessibility, and continuous optimizations, and particularly with ReactJS, NodeJS, and Javascript-based frameworks.

Can you put together unique cutting-edge customer-facing applications that increase business value and customer engagement? Can you assess frameworks and optimize delivery processes to create an always-on Test & Learn ecosystem? Do you have a unique combination of deep technical knowledge, business acumen and strong interpersonal skills to help influence and drive results across a diverse organization? Join us!

You will be part of the Card Shop group, which focuses on and strives to provide best in class user experiences to our customers when they shop for American Express products. Your work will be at the frontline of American Express’ commitment to excellence to our customers, and thus highly visible, impactful, and rewarding.

Responsibilities:

· Provide strong leadership and oversight over the design and development of a “Test & Learn”-optimized platform, and corresponding tests delivery.

· Apply a user-centered approach and be passionate about building better digital experiences for real people.

· Be a compelling storyteller with experience communicating complex technical concepts and ideas to engineers and non-engineers alike.

· Be a change agent and willing to challenge status quo while helping to drive the necessary changes.

· Provide technology leadership; inspire your team and proactively bring new ideas, technologies, and methodologies to the table.

· Coach and mentor the professional and technical development of your team members, maximizing team productivity and growing their careers by understanding your team’s skill levels, working styles, motivations, and professional goals.

· Collaborate with business and technology leaders, stakeholders, developers, designers and product owners to understand and develop technical solutions that deliver strong business outcomes.

· Oversee agile, iterative, predictable product development at large scale.

· Partner with internal and external stakeholders to provide strategic and technical leadership.

Minimum Qualifications

· Possess a good blend of business and technical aptitude and has a strong desire to learn new things as well as research customer insights, trends and business challenges.

· 10+ years of demonstrated experience building and shipping well-loved large scale web products.

· Experience managing large engineering teams using a servant leadership mindset.

· Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts 5+ years of experience leading project teams to take projects from concept to completion.

· 2+ years experience as a hands-on architect with the ability to design and architect large scale web applications.

· Collaborate with the delivery teams to determine technical direction and approach to system design and implementation.

· Strong Experience in Javascript Frameworks such as NodeJS and ReactJS.

· Strong understanding of SOA, Restful, Event Driven, and Microservices technologies for large scale environments.

· Deep understanding of quality standards and best practices, TDD/BDD concepts, and automation best practices.

· Strong written and oral communication skills. Must be comfortable delivering presentations to small and large groups including executive level management internally and externally.

· Experience with matrix organizations consisting of cross-functional teams and experience in driving large-scale change efforts.

· Hands on experience with technology planning and road mapping.

· Ability to drive innovation in practical, actionable way.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.