1 day ago

Logo of American Express

Engineer - Customer 360

$85k - $150k

American Express

Remote HybridUS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

How will you make an impact in this role?

The eCRMS organization is looking for a hands-on Software Engineer for Customer Domain (C360) Engineering team. The C360 Platform is a critical platform in American Express that provides a holistic view of the customers relationships with various American Express products and manages customers demographics and provides intelligent insights of customers.  This platform is an integral part of all critical user journeys and is at the fore front of all the new initiatives the company is undertaking.

In C360, we build and operate highly available and scalable microservices using event-driven reactive architecture to provide real time services to power critical use cases across the company. We perform data analysis, work on anomaly detection and create new data insights. 

This role of a Engineer will be an integral part of a team that builds large-scale, cloud-native, event-driven reactive applications to create 360-degree view of the customer.

Specifically, you will help:

  • Lead build of new micro-services that help manages our rapidly growing data hub.
  • Lead build of services to perform real time data processing at scale for relational, analytical queries across multi-dimensional data.
  • Lead build of services that generalize stream processing to make it trivial to source, sink and stream process data.
  • Improve efficiency, reliability and scalability of our data pipelines.
  • Work on cross-functional initiatives and collaborate with Engineers across organizations.
  • Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking
  • Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.

 

Are you up for the challenge?

Expected Qualifications

  • 3+ years of experience in building large scale distributed applications with object-oriented design using java related stack.
  • Holds masters or bachelor’s degree in Computer Science, Information Systems, or other related field (or has equivalent work experience).
  • Ability to implement scalable, high performing, secure, highly available solutions.
  • Proficient in developing solution architecture for business problems and communicating it to large teams.
  • Proficient in weighing pros and cons of different solution options and gaining alignment on the preferred option with multiple stakeholders.
  • Experience with NoSQL technologies such as Cassandra, Couchbase, etc.
  • Experience with web services and API development on enterprise platforms using REST, GraphQL, and gRPC.
  • Expertise in Big Data technologies like Hive, Map Reduce, and Spark
  • Experience in Event Driven Microservice architecture – Vert.X, Kafka, etc
  • Experience with automated release management using Maven, Git, Jenkins.
  • Experience with Vert.X and Event driven Architecture is a plus.
  • Experience with Postgres is a plus.
  • Experience with Docker/Openshift based deployment is a plus.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.