At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

We are building foundational technology for a globally distributed software as a service offering that we can bring to new markets quickly with superior economics. Our goal is to be able to rapidly stand up a new instance of application in multiple clouds so that the company can move quickly to seize business opportunities and outpace the competition.

We’re looking for an Engineering Director to lead the internal platform development, Internal Infrastructure Platform. The platform is a developer-first solution designed to streamline the management and deployment of public cloud infrastructure (AWS and GCP) using Infrastructure as Code (IaC) principles. Unlike traditional platforms that abstract infrastructure details, this platform prioritizes transparency and control, enabling developers to interact directly with IaC configurations while providing guardrails to maintain consistency, security, and compliance.

Your work on the platform with reduce time to market and will supercharge the growth of our business for the next decade in a complex and evolving global environment. It’s a chance to have a huge impact on how we provide the world’s best customer experience every day to more people in more places than ever before!

This role reports to the Vice President of Engineering.

Role & Responsibility:

Rapidly learn the … technology landscape
Provide hands-on engineering leadership to design and deliver transformational state-of-the-art and highly scalable …platform, client interfaces and analysis tools
Champion and drive cross-organizational efforts to increase product adoption.
Adopt and drive modern development practices and drive engineering excellence, encourage healthy and decisive design discussions, code reviews
Own all aspects of the product: engineering, quality of release, system performance, platform availability, operational efficiency, risk management, information security and data management.
Care deeply about developer experience
Serve as a passionate and expert Advocate of our frameworks and platform
Cultivate an environment of innovation and continuous improvement, leading changes that drive efficiencies into existing engineering and delivery processes.
Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. - Mentor and guide the team to success
Act as forward-thinking leader and remain current on modern technology-leading trends. Understand / participate in CNCF workgroups.
Recruit, hire, and scale a strong engineering team, forging a culture that fosters a sense of belonging in its members and empowers them to make their own decisions about how they work
Be a bridge between the team and the wider Amex world, synthesizing company and department priorities to provide the business context for their work, unblocking them, and facilitating cross-team collaboration
Help the team make smart and forward-looking engineering decisions, weighing tradeoffs and avoiding counterproductive local optimizations
Guide the growth and development of your reports, providing ongoing coaching and feedback, and helping them create opportunities for impact, visibility, and growth

Experience & Education:

Bachelor’s Degree in computer science, or related field required; advanced degree preferred
6+ years of hands-on experience engineering complex software systems, development of highly scalable, high performance full stack applications using a variety of technologies
Knowledge and expertise in Microservices Architecture, Data Centric application design, Event Driven Systems and cloud-native applications
Hands on programming experience in one or more of Java, Kotlin, JavaScript, TypeScript, Go
Cloud Native tools and technologies like Kubernetes, Docker, Envoy, Etcd, Istio, OpenTelemetry, Observability tools, IaC tools like Terraform etc.
Having experience in one of more of the following with be a plus: AWS, GCP, Lambda, Serverless, Platform Engineering, Internal Developer Portals, GitHub Actions: when and how to use them and when not to.
Experience delivering high quality software against aggressive timelines
Proven experience identifying and influencing the most optimal technical decisions given business constraints
Adept at providing frequent, candid feedback, and a passion for developing and coaching technical talent
Passion for learning new technologies and deep technical curiosity
Innovative problem solver with the ability to generate and implement a strategy
Excellent written and verbal communication skills
You know how to build diverse teams to solve complex technical problems
You are an excellent communicator, with the ability to engage, influence, and inspire others to work toward shared outcomes
You are curious, with a drive to understand how things work and how you can make them better
You are comfortable balancing multiple priorities and know how to make progress in ambiguous and rapidly changing circumstances
Bachelor’s degree in Engineering, Computer Science, or related field

Annual Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.