At American Express, our culture is built on a 175-year history of innovation, shared <a target="_blank" href="https://www.americanexpress.com/en-us/company/who-we-are/">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization. How will you make an impact in this role?The Chief of Staff will support the 1st line Financial Crimes Risk and Controls Center of Excellence (FC CoE) as a key member of the Leadership Team and Executive Office, leading strategic business planning and operational processes, colleague initiatives, and special projects for the office. This role partners closely with CEG, CA&amp;C and Finance to manage day-to-day business priorities, strategic results, and broader needs of the team.Working closely for the Senior Vice President (SVP) of Financial Crimes Risk and Controls, the successful candidate will have exposure to various enterprise strategy to manage financial crimes risk, build network with senior key stakeholders and colleagues at all levels of the organization within the Financial Crimes Risk and Controls COE, Global Servicing organization as well as across the enterprise.Key Responsibilities<ul><li>Work closely together with the SVP, Financial Crimes Risk &amp; Controls on critical business and functional topics, including setting, managing and ensuring execution of goals/priorities.</li><li>Balance the management of day-to-day business priorities along with long-term strategic deliverables.</li><li>Own and support annual Planning, ongoing support of strategy materials, performance management/talent review processes, OPEX and budgeting, Colleague Engagement, etc.</li><li>Run the overall cadence of the SVPs executive office, and act as a liaison across the Enterprise.</li><li>Provide strategic support on a range of complex issues and lead ad hoc strategic projects as required.</li><li>Identifying key priorities, focus areas and operational trends as a key member of the Leadership Team.</li><li>Develop crisp presentations and talking points for key internal and external audiences.</li><li>Design and coordinate content and agendas for key meetings (i.e., leadership meetings, town halls, senior leader meetings, regulatory updates) including setting objectives and tracking and handling takeaways.</li><li>Work closely with CEG, Finance, CA&amp;C, other executive offices, and additional key business partners to achieve objectives.</li></ul>Minimum Qualifications:<ul><li>Energetic, organized, curious, self-motivated, proactive and able to work in an unstructured environment.</li><li>Superior written and verbal, and visual communication skills with a meticulous attention to detail.</li><li>Advanced Microsoft Office skills, in particular PowerPoint and Excel and a demonstrated ability to learn new technologies / systems as necessary.</li><li>Superior project management skills and ability to prioritize, manage multiple initiatives simultaneously, and collaborate.</li><li>High level of integrity and respect for confidentiality; able to handle highly sensitive information with unwavering discretion.</li><li>Outstanding qualitative and quantitative problem-solving skills (issue identification, problem structuring, analysis, development, and explanation of recommendations).</li><li>Ability to deliver results in a sophisticated, multi-cultural, matrixed environment, leading through influence, persuasion, and expertise with limited direct authority</li><li>Track record of remaining calm under pressure, with the resilience to adjust and adapt when faced with constantly evolving priorities</li><li>Strong analytical experience, with a careful attention to detail, balanced with an ability to see the broader picture and offer proactive solutions.</li><li>Outstanding relationship building skills - ability to build and maintain strong relationships globally.</li><li>Ability to travel, including internationally, as needed.</li></ul> Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries </li><li>Bonus incentives </li><li>6% Company Match on retirement savings plan </li><li>Free financial coaching and financial well-being support </li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our <a target="_blank" href="https://www.americanexpress.com/en-us/colleagues/benefits"><a target="_blank">Colleague Benefits Site</a></a>.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “<a target="_blank" href="https://www.eeoc.gov/poster"><a target="_blank">Know Your Rights</a></a>” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a target="_blank" href="https://www.eeoc.gov/poster"><a target="_blank">https://www.eeoc.gov/poster</a></a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.