7+ years proven success leading User Research projects with demonstrated impact
- BS in HCDE, Human Factors, Cognitive Psychology, or similar
- Portfolio demonstrating past work experience and deliverables (eg: study plans, reports)
- MS in Human Factors, HCDE, or Cognitive Psychology
- Familiarity with the technical considerations involved in designing for complex systems
- Proficiency with web standards and accessibility compliance
- Experience working in a collaborative environment where some collaborators are remote and some are in-person

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
AWS Solutions is seeking a Senior Quantitative UX Researcher to bring impactful, actionable, and scalable research insights to teams innovating next-gen agentic AI products. Youll collaborate with cross-functional teams to deliver research that fundamentally transforms how we understand and serve our customers evolving technological needs. You will work closely with product stakeholders, executives and end users to ensure that new innovations, features, and enhancements are rooted in customer needs, while exemplifying UX excellence across AWS.

Key job responsibilities
As a Sr. Quantitative UX Researcher, you will be responsible for research that informs a broad range of partner product teams throughout the development lifecycle, starting from forging a deep understanding of what research does, who our customers are, how they work, and the logic behind their implicit needs. You are well-versed and experienced in various quantitative user research methods, and have proven impact on product decisions based on your findings.

You are able to synthesize your insights in a way that product and engineering teams can quickly to take action. You recognize the value of working quickly while maintaining high standards in deliverables that matters most to moving our organizational priorities forward. A successful candidate has demonstrated history of excellent communication and writing skills and employs them daily. You excel at transforming complex data into compelling stories that drive product decisions. Experience with sampling design and survey data weighting is desirable. Competency in mixed-methods or qualitative approaches is also desirable.

Responsibilities:

- Independently design and conduct sophisticated quantitative user research methodologies, including surveys, measurement strategy, data collection, and statistical analysis that provide deep insights into user behavior and product opportunities
- Triangulate and synthesize quantitative insights into compelling narratives and actionable recommendations that drive product improvements and business strategy
- Deliver well-structured and insightful reports to stakeholders, peers, and senior leaders, contributing to the strategic planning of the product roadmap and help evolve research practices to meet changing business and user needs
- Drive research goals and research programs across multiple stakeholders and teams, managing complex relationships and building consensus when faced with discordant views

A day in the life
Your day will be dynamic and impact-driven. Youll engage with product teams, conduct in-depth research studies, analyze complex datasets, and translate findings into actionable recommendations. Youll move seamlessly between strategic planning, data collection, and storytelling, ensuring that user perspectives are at the heart of product development.

You will regularly meet with executives and senior leaders to understand critical organizational priorities, with customers to understand user needs and problem statements, as well as execution stakeholders to keep lockstep with product innovation needs at every milestone in the product development lifecycle. You will organize research accordingly, and proactively decide how to make the best use of time to produce insights that impacts stakeholder work from day-to-day.

About the team
We are a collaborative group of researchers, engineers, and innovators dedicated to solving complex industry challenges. Our team thrives on curiosity, continuous learning, and a shared commitment to developing technological solutions that empower businesses across multiple sectors.. We dive deep with industry leaders to unblock industries, enabling them to capitalize on new digital business models. We focus on the automotive, manufacturing, supply chain, sustainability, clean energy, multimedia/entertainment, healthcare and life science industries. We are a diverse team of builders and innovators. We are curious, passionate, life-long learners, and we love getting stuff done.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet possess all of the skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

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