- Bachelors degree in engineering, computer science, or a related field or equivalent experience. - 4 years operating as a manager of managers. - 10+ years managing data center operations, facility engineering operations, critical environment facilities, datacenter build-outs and scaling, or similar critical environment. Masters Degree in Business Administration, Engineering or related fields. Expertise in one or more continuous improvement methodologies such as LEAN or Six Sigma. Hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks. Operation and maintenance of mechanical, electrical, and controls systems for Amazon Data Centers to include preventive maintenance, corrective maintenance, and change management. Vendor management of colocation Data Center services providers to meet or exceed contracted performance SLA’s. Safety, security, and availability incident response, incident management, and incident resolution. Continuous improvement of operational processes, procedures, methods, and tools. Meets/exceeds Amazon’s leadership principles requirements for this role Meets/exceeds Amazon’s functional/technical depth and complexity for this role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon Web Services is a fast-paced Cloud Computing technology company and a Global leader in the Data Center space. To support the demands of our customers as we continue to significantly expand our operations across North America, we need a proven Data Center technology focused leader to be a part of our infrastructure management team. We require a strong strategic and technical minded individual with a passion for devising innovative concepts and strategies that will take our Operations to the next level. We are looking for a leader who can collaborate, lead and mentor an organization of skilled Data Center Technicians and Engineering Operations Technicians and associated managers. As a successful applicant, you will get to lead a part of the World’s largest Cloud Computing Infrastructure. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers. You will bring your operational expertise to drive operations in our Data Centers along with developing great relationships with both internal teams and external vendors. You will also have a passion for technology along with a desire to make every day feel like your first! Some high-level responsibilities include: · Managing and developing an organization of skilled managers and technicians, providing both tactical and strategic expertise and ensuring the highest levels of performance. · Constantly striving for improvement on all our processes and procedures. (We believe there is nothing we cannot improve). · Assisting &amp; managing relationships with external vendors &amp; contractors. · Liaising with internal teams &amp; management groups. · Ensuring adherence by audits that we exceed local Health &amp; Safety standards in all our Data Centers. · Never ceasing to drive performance through metric creation, improvement and adherence of all aspects of our operations and utilizing those metrics to drive positive improvements. · Collaborate with senior leadership, regional peers and stakeholders on strategically planning future growth for the coming 1 to 2 years. · Develop, mentor and train the leadership of the future, to ensure success at scale. · Challenge and improve on accepted documentation and practices to not only meet but exceed industry best practices.. · Ability to manage a geographic region, remote from your direct manager. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.