- Bachelors degree education; - Advanced proficiency in written Thai; - Intermediate Proficient in English reading and writing; Basic skills/qualification: •	MS Excel and SQL proficiency is an advantage. •	Demonstrated collaborative skills and ability to work well within a team, including adherence to core values and dynamic corporate culture. •	Indirectly coordinated and collaborate with other teams and internal and external stakeholders for at least 1 year. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Your job responsibilities as a Process Expert would include: •	Proactively monitor internal and external data sources to identify, investigate and action potentially unsafe products before our customers are harmed. •	Serve as designated specialist within the Regulatory, Intelligence, Safety and Compliance (RISC) area, acting as a point of contact and process expert for other colleagues. •	Coordinate and implement all areas of the RISC Program in collaboration with the Program Team. •	Work with Amazon’s Compliance team to execute strategy, seek automation opportunities and leverage technologies. •	Communicate professionally with internal and external partners (operations, technical and program teams) throughout the RISC process. •	Partner with key stakeholders to define, identify and influence the development of new initiatives within the RISC Compliance Program. •	Create best practices by putting forth improvement ideas. •	Work with Amazon’s internal technology teams to support the development of creative and best-in-class business processes that can scale up. •	Leverage data to continuously improve Product Compliance at Amazon. Key Performance Areas: •	Support in design, implementation, and tracking RISC’s compliance program path. •	Management of quality standards of the processes. •	Mentor and guide Quality lead / Process Expert and global operational teams to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver training to the team. •	Own and deliver RISC performance metrics.