<div><p>Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. </p></div><p><strong>The Opportunity</strong></p> <p>You’ll be the caller’s guide from “I need help” to “meds in hand.” Substance Use Navigators complete Scope AI powered intakes, coordinate with prescriber for same/next-day medication review, clear pharmacy hurdles, and follow through until the patient starts medication—then hand off to CHWs for ongoing case management. </p> <p><strong>What you’ll do</strong></p> <ul> <li><strong>Intake &amp; triage:</strong> Conduct MI-informed intake assessments. Specifically, this involves using Akido’s Scope AI powered Addiction Treatment Intake. Other types of intake might include SBIRT and ASAM screens/assessments; identify safety issues and warm-transfer to crisis lines/EMS when indicated.</li> <li><strong>Consent &amp; privacy:</strong> Obtain and document consent; follow redisclosure rules; use approved scripts/forms.</li> <li><strong>Navigate care fast:</strong> Verify Medi-Cal, and secure a pharmacy that can dispense buprenorphine or naltrexone.</li> <li><strong>Pharmacy follow-through:</strong> Call in advance, address prior auths/stock issues, confirm pickup/delivery, and close loops with prescriber and patient’s assigned case manager.</li> <li><strong>Follow-ups:</strong> Coordinate with patient’s assigned case manager to do structured check-ins to confirm use, side-effects, and barriers; re-book as needed.</li> <li><strong>Documentation:</strong> Use Akido’s AI tools to perform intake. Complete documentation in EHR and Case Management systems.</li> <li><strong>Team play:</strong> Partner tightly with CHWs who handle adherence coaching and re-engagement after no-shows.</li> </ul> <p><strong>Who you are</strong></p> <ul> <li>Credentials such as CADC-I/SUDCC.</li> <li>2+ year in SUD navigation.</li> <li>Training/experience with Motivational Interviewing and SBIRT (or willingness to complete during onboarding).</li> <li>High willingness to train on and use innovative AI tools to improve access to care for Medi-Cal patients.</li> <li>Strong documentation discipline and phone presence; bilingual Spanish strongly preferred.</li> </ul> <p><strong>Benefits</strong></p> <ul> <li>Health benefits include medical, dental and vision</li> <li>Paid sick time in accordance in CA law. </li> <li>Accrued paid time off (PTO)</li> </ul> <p><strong>Location:</strong></p> <ul> <li>Fully remote with option for staff to work out of Akido offices in LA, Kern, or IE if interested. Occasional travel to office expected for trainings. </li> </ul> <p> </p><div><div><div>Hourly pay range</div><div><span>$35</span><span>—</span><span>$35 USD</span></div></div></div><div><p>Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.</p></div>

Akido Labs

Similar Remote Jobs