<div><span>﻿</span><figure><div></div><figcaption></figcaption></figure><span>﻿</span></div> <h2> No day will be the same - here are some of the highlights </h2> <div>As a Business Specialist (Export), youll be joining our passionate, customer-focused team, becoming the go-to expert for our smaller independent generators. This is your chance to shine, owning everything from urgent inquiries to proactive account health checks.</div><div><strong> </strong></div><div><strong>Responsibilities: </strong></div><ul><li><strong>Customer Engagement: </strong>Handle all incoming calls and emails, taking full ownership to ensure customer queries are resolved, or a solution is found.</li><li><strong>Account Health: </strong>Proactively manage billing, metering, and settlement workloads to maintain the health of customer accounts.</li><li><strong>Service Delivery: </strong>Work rigorously to KPIs and team standards to ensure exceptional service levels are achieved and grow the companys Trustpilot rating.</li><li><strong>Specialist Support: </strong>Be responsible for working with our smaller independent generators, providing both high-touch support (calls and emails) and proactive technical task management to keep their accounts healthy.</li><li><strong>Strategic Alignment: </strong>Demonstrate a passion for Good Energy’s purpose in all client interactions and build strong internal and third-party relationships to ensure efficient service delivery.</li><li><strong>Ownership &amp; Drive: </strong>Thrive working both independently and collaboratively, driven by a desire to deliver for our customers and taking full accountability for any problems they encounter. </li></ul><div><strong> </strong></div><div><em> </em></div> <h2> Benefits you can rely on </h2> <div><strong>Follow our ‘Good to Grow framework </strong>This program means you earn as you learn, with a starting salary of £25,500 and clear development milestones at £26,500 and £28,000, reaching up to £29,500</div><div><strong> </strong></div><div><strong>Continuous development: </strong>When you first join, you’ll be enrolled on a 16 week training programme to support you with the best start possible within the role. After the induction, you’ll have a peer mentor for day-to-day support, whilst you continue to develop your skills and knowledge<br /><br /></div><div><strong>Great allowances for hybrid working:</strong> <br />🏡 £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs. <br />🚆 £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs. <br /><br /></div><div>📖 <strong>£500 annual development allowance:</strong> to spend on your chosen development area, whether that’s in your current role, or future roles.  <br /><br />🎁 <strong>5% annual bonus: </strong>company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.<br /><br /></div><div>🌞 <strong>Holiday:</strong> 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance. </div><div><br /></div><div>💸 <strong>Ethical Pension with Aviva:</strong> Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.</div>