At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.

The Role

Bitly is seeking a highly skilled and experienced Senior Data Analyst to join the BI & Analytics team to help harness the power of data and advanced technologies to drive strategic initiatives and improve decision-making across the organization. The Senior Data Analyst plays a crucial role in the organization and will have the opportunity to work on improving and scaling multiple B2B & B2C product experiences. Through experimentation, user behavioral analysis, advanced statistical & data science modeling, and dashboard development, you will surface strategic product insights and recommendations that will increase adoption, engagement, and retention of our customers. This position involves working with large and complex datasets, using various analytical and statistical approaches, and collaborating with a diverse set of cross-functional partners to solve a wide array of challenging business and product problems.

You will be responsible for utilizing your expertise in data analysis, experimentation, statistical modeling, and sophisticated measurement (e.g. causal inference) to enable data-driven decision-making and ensure that data becomes a strategic asset within the company.

Bitly supports every country in the world and every platform imaginable. Our systems are built to process an enormous amount of data. The Business Intelligence and Analytics team takes this challenge seriously and aims to create a platform that makes data easily accessible to answer even the thorniest business questions.

What Youll Do

Data Analysis & Interpretation

Perform in-depth data analysis to extract valuable insights, and identify trends, patterns, and outliers. Present findings.
Utilize statistical and data analysis techniques to extract meaningful insights from data.
Collaborate with various business teams to understand their data needs and provide guidance on leveraging data for decision-making.
Utilize advanced SQL & Python expertise to analyze data in the Data Warehouse.
Ensure data quality and integrity through data cleaning and validation processes.

Storytelling with Data

Translate complex data insights into clear, concise, and actionable reports, dashboards, and visualizations.
Craft narratives that convey the significance of data-driven findings. Present these findings to senior leaders in an easy to consume manner.

Reporting & Dashboard Creation

Generate regular reports and dashboards to provide stakeholders with up-to-date information.
Collaborate with business partners to define key performance indicators (KPIs) and metrics for tracking.
Keep a pulse on performance metrics and KPIs and have a view of the business, product, and customer base to understand and explain trends

Advanced Analytics & AI/ML

Leverage advanced analytics techniques, including machine learning and artificial intelligence, to develop predictive, prescriptive, and classification models with experience in ML frameworks and tools (e.g., TensorFlow, PyTorch, Scikit-learn)
Implement AI/ML solutions to automate and enhance decision-making processes.
Apply analytical methods and machine learning algorithms such as regressions, clustering, classification, optimization, dimensionality reduction and other advanced analytics techniques.

Cross-functional Collaboration

Collaborate with various departments (e.g., product, marketing, finance, sales) and bring data supported point-of-view and thought leadership into conversations
Drive decision-making by providing data-driven insights and recommendations.

Data Security & Compliance

Ensure compliance with data protection regulations and internal data security policies.
Implement measures to protect sensitive data from unauthorized access.

Continuous Learning & Improvement

Stay updated on the latest data analysis tools, techniques, and best practices.
Seek opportunities to enhance analytical skills and knowledge.

Who You Are

4+ years of experience in BI and Analytics
Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets
Proficiency in data visualization tools, preferably Looker and Looker Studio
Experience with advanced analytics, machine learning, and AI technologies
Excellent communication and storytelling skills, with the ability to convey technical concepts to non-technical stakeholders
Strong project management skills with the ability to prioritize and execute multiple projects simultaneously
Expertise in SQL, Python, and Data Warehousing - you write reproducible code and have a tendency toward automation
Attention to detail and ability to work with large datasets
Consulting experience welcomed
Experience with Saas is welcomed
Experience with applying analytical methods and machine learning algorithms such as regressions, clustering, classification, optimization, dimensionality reduction and other advanced analytics techniques

US Employee Benefits

Your benefits start on Day 1!

Health & Wellbeing

Inclusive health, dental, and vision plans built to support diverse lifestyles
Employer contribution to HSA plans
Generous paid parental leave
Enhanced support for reproductive health, family planning, and new parents
Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services
Comprehensive well-being benefits including reimbursement program
Flexible PTO policy and company breaks - At Bitly, we believe rest and relaxation are essential for rejuvenating the creative spirit that sets us apart

Inclusion & Belonging

Impactful connections and community building through our Employee Resource Groups
Global DEI programming
Company-sponsored events to connect Bitizens together

Financial

401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years
Company Stock Options
Life, Short-term Disability and Long-term Disability options
Flexible workspace support provided, including home office, cell phone and WiFi service reimbursement
Coworking reimbursement for eligible employees
Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages
Reimbursement for professional development

Eligibility & Closing

US applicants must be currently authorized to work in the United States on a full-time basis.

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey, North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***

If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)

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Compensation

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.

Base Salary Range

$115,000—$157,300 USD

Our Values

Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers most challenging problems and celebrate the wins together
Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset - let’s do the right thing, even if it’s the harder thing
Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly.